FAQ: Booking and Contract

Question: Do you provide a written contract?

Yes! All clients will receive a contract once they have decided to book with Acclaim DJ. Upon receiving your contract you will have 10 days to digitally sign the contract and email it back with a $200 deposit. 

Questions: How much do you charge for your services?

Our prices are very competitive, and we offer several packages that are designed to meet a variety of client’s budget. The amount we charge is determined by a number of factors including time, date, location, size and of course, the DJ services you are interested in.

Question: Is planning, set up time and travel included?

We don’t charge an extra fee for set up, and travel is included within an hour of Wilmington.

Question: Will we get to meet with our DJ 

Absolutely, we suggest having two consultations, an initial to become familiar with your Dj and to go through the online music and wedding planners, and a final consultation to finalize all the details and to answer any questions that you might have. Along with the consultations, you will have the option to unlimited phone calls and emails to answer any questions in between. 

Question: Do you offer special Effect and lighting? Does this cost extra?

Several DJs provides special FX and lighting to add glamor to your event! We don’t charge extra for our lighting system; it is included in your event package.

Question: How many hours of entertainment time do we get?

Our service depends on package purchased. We decide how much longer we would stay based on your requests and needs.

Question: Can you play longer if needed?

Yes, it is no problem if you would like to extend your party! You just have to let us know before the event ends if you want us to continue beyond the contracted time. We will charge you an add on fee based on time if you exceed the contracted playing time.

Question: Should I be concerned about the equipment required at the venue? 

No, we’ve got it all covered if your event is indoor. All of our equipment is set up to be separate from the venue, the only thing that would be required is a power outlet. We will be there with state of the art equipment, music, and lighting required to create a captivating atmosphere and an unforgettable event.

However, we ask that you please provide a tent if your event is outdoors, since the weather can change in short notice and our equipment is powered by electricity.

For ceremonies if a power option is not available we have the ability to run off of a battery power supply.

FAQ: Day of event

Question: What time do you arrive?

Acclaim DJ entertainment is known for punctuality. We strive to be at the event venue 1-2 hours in advance. This gives us enough time to set up our equipment and get ready to light up your day. Guests do arrive a little early, so we always make sure we have music playing at that time.

Question: Do we have to provide you with a meal?

Acclaim DJ entertainment does not expect you to provide us with a meal. Serving us a meal isn’t considered an obligation only a courtesy.

Question: Do we have to tip our DJ?

While tipping is not mandatory, it is greatly appreciated, if your DJ kept the wedding on schedule and played a great selection of music, 15-20% of their fee is a suitable tip.

Question: Do you have a backup plan?

Yes, we go to every event with a backup plan in case anything goes wrong. While a chance of a problem occurring is very low, we are 100% prepared in case it does.

Question: Do you take breaks?

We understand the damage a break can do to your special day. We will play non-stop for the con- tracted period without taking any formal break unless situations like severe heat, weather or venue arise. To be clear, only circumstances that affect our DJs’ safety can make us stop playing.

Question: Do you take requests?

Definitely! We encourage requests from you and your guests. You can make a personal music selection prior to the event while your guests can make theirs during the event. 

Question: Can I bring my music?

Chances are, we will already have your favorite songs in our music database. However, you’re still welcome to bring your music, on a flash drive, as we do not accept CDs.

Question: How do you relate with guests?

Depending on your choice, we can be as interactive or perform with a laid-back style. Our services offer a professional Wilmington DJ that possesses diverse crowd experience and can handle any taste, age groups or style! Just let us know how interactive you want us to be.